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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mirth Allcorn

August 7, 2026

5  out of  5
rating by Mirth Allcorn
"After another insurance agency left my wife and I high and dry by not following through with what they agreed to we were able to get a very short extension our closing date. Or realtor immediately introduced us to Amy. Within 24 hours of our introduction to Amy, she and her staff provided us with an inclusive insurance policy for us to sign that was $2000 less than the other agency was able to unsuccessfully put together in over 2 months of working with them. The expediency of the work by Amy and her staff made it possible for us to be able to close on our dream vacation home. I recommend them with the highest marks."
We responded:
"Thank you so much for this amazing review! We are so glad we were able to help get you the insurance policy you wanted and needed! We hope you enjoy your new home! We appreciate you and your business!"
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Brad Reed

August 7, 2026

5  out of  5
rating by Brad Reed
"Amy, was great to work with! I called her yesterday and she had me a quote in one day. She was very professional and nice to work with!"
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Michael Williams

July 31, 2026

5  out of  5
rating by Michael Williams
"We have been working with Amy for the last several years and have been completely happy. We just switched our auto insurance over with her and got a great rate and THE BEST customer service you can ask for. Amy and her team go out of their way to take care of you and to make everything as easy and stress free as possible. We will continue to stay with Amy and State Farm!"
We responded:
"Thank you Michael for this wonderful review! We appreciate you, your business and your kind words. We strive to do our best and are super happy to have been able to help with your auto and boat insurance! Thank you again!"
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L O

July 31, 2026

5  out of  5
rating by L O
"This is one of the best State Farm Agents we have found! She has great products, awesome knowledge and the know how to get things done. They have a product for every need. Most importantly the life insurance and investments are top notch and have been the most beneficial for our family and businesses! Thank you!"
We responded:
"Thank you so much for this amazing review! We are so happy we have been able to help you with your life insurance and investment products. We appreciate you, your support and business and your review! "
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Kenny Venable

July 29, 2026

5  out of  5
rating by Kenny Venable
"Courteous and very helpful. She was friendly and attended to my needs promptly. Very highly recommend."
We responded:
"Thank you so much for this wonderful review! I’m glad we were able to help you! "
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susan may

July 28, 2026

5  out of  5
rating by susan may
"Very informative and helpful"
We responded:
"Thank you Susan for the wonderful review! I appreciate you!"
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Stefanie Woods

July 24, 2026

5  out of  5
rating by Stefanie Woods
"Valerie is always super helpful and responds quickly! Thank you for always taking care of my insurance needs!"
We responded:
"Thank you for this great review! We love having Valerie on our team and we are so glad she helps you out with your insurance! We appreciate you and your business!"
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Susan Rains

July 15, 2026

5  out of  5
rating by Susan Rains
"AMY is a great agent. She always has the time to help with policy issues. She is very kind and is very knowledgeable about insurance. Her office is the best one in town without a doubt."
We responded:
"Thank you so much for this wonderful review! I appreciate you and your business and the kind words. You are a pleasure to work with!"
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Rhonda H Weigel

June 30, 2026

5  out of  5
rating by Rhonda H Weigel
"When my previous State Farm agent retired, I brought my needs to Amy Tillotson. Although we can now handle most of our own insurance issues on our smartphones, it’s so reassuring to have Amy and her caring and conscientious team sort out and resolve every detail. I have my auto, renters and umbrella policies with Amy and it gives me peace of mind to know whatever I need, Amy Tillotson and her team are there for me."
We responded:
"Thank you so much for this wonderful review! We appreciate you and your kind words. We strive to help our customers and are happy we can help you with your auto insurance, umbrella insurance and renters insurance. I’m also happy to know you and others appreciate humanity since AI is slowly encroaching in our lives. We are happy to serve you! Thank you again!"
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Ashley Hyland Williams

June 18, 2026

5  out of  5
rating by Ashley Hyland Williams
"Amy is super friendly, quick to respond, and is patient with me because I can be a lot sometimes! I sell insurance myself, just for different states, so I trust Amy and her staff and I would definitely recommend them to anyone."
We responded:
"Thank you Ashley for this great review! We appreciate you and your business! "
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Randy Rabon

June 10, 2026

5  out of  5
rating by Randy Rabon
"Our family has trusted Amy Tillotson for years. She consistently provides exceptional service, genuinely cares about her clients, and gives back to the community. I highly recommend Amy and her agency. Randy Rabon"
We responded:
"Thank you so much Randy for this wonderful review! I appreciate you, your wife and family so much. Thank you for your business! "
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Bob Butler

May 30, 2026

5  out of  5
rating by Bob Butler
"Amy and Luellen are the best and most helpful agents around. The long term history of this agency is proof of the trust and confidence folks have in them. They always give the extra effort to provide service and answer questions."
We responded:
"Thank you Bob for this wonderful review! We strive to provide the best service time and again and we appreciate you seeing that in us. Thank you again and thank you for your business!"
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Jerry Miller

May 29, 2026

5  out of  5
rating by Jerry Miller
"Thank you Amy Tillotson and LouEllen Wilson!! You guys take the time to explain our policies and options each time we visit your office. It is wonderful to talk with you in person!! “Like a good neighbor”, you are there!!
Just Wow!!!"
We responded:
"Thank you so much for this wonderful review!!! We appreciate you and your business!!! I’m so happy we can help you!"
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Raymond Banton

May 26, 2026

5  out of  5
rating by Raymond Banton
"Amy is a wonderful personality that is great to work with, I have only had positive experiences with her!"
We responded:
"Thank you so much for this wonderful review of our office. We appreciate you!!!"
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John Hurt

May 19, 2026

5  out of  5
rating by John Hurt
""As a fellow business professional, I know exactly what top-tier performance looks like—and Amy Tillotson sets the standard. Her agency’s underwriting support for KHII 88.9FM Cloudcroft / 100.5 Alamogordo has been absolutely stellar. Amy and her team operate with a level of diligence and precision that is rare in today’s market. She doesn't just manage policies; she meticulously tailors' coverage to protect what matters most, making the process entirely frictionless. Amy combines a deep, technical mastery of risk assessment with incredibly efficient turnarounds, ensuring asset protection is handled seamlessly. Her deep roots in the Alamogordo and Cloudcroft communities shine through in her work ethic and dedication. Incredible communication, fast execution, and a true partner in local broadcasting. Her commitment to the Otero County community is matched only by her precision, reliability, and high-level performance. If you are looking for an agent who delivers accuracy, transparency, and elite service, Amy is the absolute best in the business. Five stars all the way!""
We responded:
"Thank you so much for this outstanding review! We appreciate your support of our agency and partnership to be community supporters."
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Patti Johnston

March 31, 2026

5  out of  5
rating by Patti Johnston
"Wow the service helping me fill out a claim was so professional and nice. They went out of their way to help me."
We responded:
"Thank you for the lovely review Patti! We appreciate the kind words and we’re so glad we could help you!"
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Christopher Taylor (SushiPiggy)

March 13, 2026

5  out of  5
rating by Christopher Taylor (SushiPiggy)
"I had a really great experience with this State Farm office. I recently moved to the area and was working through the process of getting my car insured, and they made everything incredibly easy. My situation was a little unique because my vehicle is a Toyota imported from Japan, so it’s not the typical car you see on the road here. Even with that, the team was patient, knowledgeable, and extremely helpful throughout the entire process.They took the time to answer my questions, walk me through my options, and made me feel completely comfortable with everything. Moving to a new place and figuring out things like insurance and vehicle registration can be stressful, but they honestly made it a lot easier for me. Everyone I spoke with was friendly, professional, and genuinely seemed happy to help. I really appreciate the time and effort they put into helping me get everything set up. Highly recommend this office if you’re looking for great customer service and people who actually care about helping you."
We responded:
"That you Christopher for this amazing review! We appreciate your kind words and are so happy we could help you with your auto insurance. Thank you for your business!"
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anthony russell

February 11, 2026

5  out of  5
rating by anthony russell
"The whole team is extremely polite and wonderful to work with very professional."
We responded:
"Thank you Anthony for the amazing review! We appreciate you and your business! Thank you for your service to our country!"
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daniel113green

February 11, 2026

5  out of  5
rating by daniel113green
"Amy Tillotson State Farm Insurance has been my go to insurance company for almost 30 years! Amy’s team goes above and beyond supporting their clients. Today, Amy worked with me to help my daughter get insurance on a new car! Thank you Amy Tillotson State Farm for doing the great job you do!"
We responded:
"Thank you so much Daniel for this wonderful review! I appreciate your kind words and we appreciate your business! Congratulations to your daughter on her new car! "
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sean lofland

December 13, 2025

5  out of  5
rating by sean lofland
"I switched from AAA to State Farm for all my insurance. Home, Auto, Life. Not only have I saved $499.63 a month. I have half the deductible I did before and I have double the coverage. !!! As a bonus her office supports veteran organizations in Alamogordo."
We responded:
"Thank you Sean for this amazing review! We appreciate you and your business! I am so glad we helped save you money for your home, life and auto insurance!"
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Amber Celoria

December 4, 2025

5  out of  5
rating by Amber Celoria
"We love Amy and her team! They go above and beyond in order to ensure that their clients are cared for! Not only are we confidently covered in our home, car, and life insurance, Amy and her team helped us with a travel ID emergency during our recent trip to NYC. The slogan “State Farm is There” is quite accurate. Thank you, Amy!"
We responded:
"Thank you Amber for this awesome review! We are so happy we can help you with all of your insurance needs. We appreciate you and your business! "
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Rona Jones

November 18, 2025

5  out of  5
rating by Rona Jones
"Great people and services. Always friendly and ready to help you with all your insurance needs."
We responded:
"Thank you Rona for the great review! We appreciate you!!!"
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Alamodoso Magazine

October 21, 2025

5  out of  5
rating by Alamodoso Magazine
"Amy has been our agent for the past four years...wish we had discovered her 20 years ago .. fantastic service"
We responded:
"Thank you Steve for this amazing review! We appreciate you and your business!"
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Irma Sears

September 17, 2025

5  out of  5
rating by Irma Sears
"Everyone is so efficient and professional. Thank you for being nice and helpful!"
We responded:
"Thank you so much for this wonderful review of our office. We appreciate you, your kind words and your business!"
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Brian Danley

August 4, 2025

5  out of  5
rating by Brian Danley
"They really do go above and beyond to find you the best rate possible at a very fair price; and they don't try to upsell you thing's you don't need. The customer service was exceptional on every level. I am glad I made the decision to go with a hometown agency where I can either walk in and get information or call and get information whenever I need it. Great agency. There is a reason they have so many 5 star reviews."
We responded:
"Thank you so much Brian for this great review! We appreciate you and try to make sure you have the correct insurance for your needs. "